Crash upon startup

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WashingMachine
Posts: 2
Joined: 03 Sep 2022, 22:27

Crash upon startup

Post by WashingMachine »

I've recently installed Version 3.17.1, and every seemed to be going well. Everything was installing properly, and I was able to tweak the graphics just fine. I went to launch it for the first time, and I was greeted with this grey screen. 10 or so seconds later, it crashed. I tried running it again, same thing happened. I then checked for updates, and I was all caught up. I uninstalled and reinstalled the simulator, no success. Any tips on how to fix this? Oh, and a while back I had installed Version 3.15 without any hiccups. So, I don't exactly know what I'm doing wrong...
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tunneltrain96
Posts: 117
Joined: 27 Apr 2021, 03:43

Re: Crash upon startup

Post by tunneltrain96 »

Make sure you have DirectX installed. It's been required to run the sim, but still hasn't really been listed on the download page.
I do stuff sometimes
WashingMachine
Posts: 2
Joined: 03 Sep 2022, 22:27

Re: Crash upon startup

Post by WashingMachine »

tunneltrain96 wrote: 04 Sep 2022, 04:04 Make sure you have DirectX installed. It's been required to run the sim, but still hasn't really been listed on the download page.
I just checked, I have DirectX 12.
blanderrr
Posts: 55
Joined: 29 Mar 2020, 17:05

Re: Crash upon startup

Post by blanderrr »

I wonder if this and the 0xc000007b error I (and a few others) am/are experiencing are linked somehow.
Akash12
Posts: 2
Joined: 16 Jun 2025, 08:45

Re: Crash upon startup

Post by Akash12 »

If you're experiencing a crash upon startup, it could be due to incompatible drivers, missing system files, or corrupt installation data. First, make sure your system meets all requirements and that your drivers, especially graphics, are up to date. Try running the program as an administrator or in compatibility mode. If the issue persists, reinstalling the software or checking logs for specific error messages can help identify the root cause more accurately. nulls brawl
cenat
Posts: 1
Joined: 23 Jun 2025, 14:56

Re: Crash upon startup

Post by cenat »

WashingMachine wrote: 03 Sep 2022, 22:34 I've recently installed Version 3.17.1, and every seemed to be going well. Everything was installing properly, and I was able to tweak the graphics just fine. I went to launch it for the first time, and I was greeted with this grey screen. 10 or so seconds later, it crashed. nulls brawl iosI tried running it again, same thing happened. I then checked for updates, and I was all caught up. I uninstalled and reinstalled the simulator, no success. Any tips on how to fix this? Oh, and a while back I had installed Version 3.15 without any hiccups. So, I don't exactly know what I'm doing wrong...
Happened to me too after an update, super frustrating. Try clearing any old config files or running it with default settings.
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Alexi
Posts: 4
Joined: 27 Jan 2025, 11:17
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Re: Crash upon startup

Post by Alexi »

WashingMachine wrote: 04 Sep 2022, 15:21
tunneltrain96 wrote: 04 Sep 2022, 04:04 Make sure you have DirectX installed. It's been required to run the sim, but still hasn't really been listed on the download page.
I just checked, I have DirectX 12.
You have to install the DirectX package again, as the standard installation in Windows (and what tends to come with games) omits some stuff that you need to run Metro Sim.
You will need this one. And PLEASE don't forget to untoggle the bing bar extension it wants to install by default.
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